Your privacy matters to us. This Privacy Policy explains how merryph link collects, uses, stores, and protects your personal information when you use our platform at merryphlink.org. It applies to all services including casino games, live casino, sports betting, and the betting section. By registering an account or continuing to use the platform, you agree to the practices described here. If you have questions, our FAQ page covers common privacy-related topics.
When you register and use merryph link, we collect personal information necessary to operate your account and deliver our services. This includes your full name, dateof birth, email address, mobile number, and a government-issued ID for identity verification as required under Philippine regulations. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. When you browse or play on the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs to maintain platform security and improve your experience. If you contact our support team, we retain records of that communication to help resolve your concerns efficiently. All information collected is limited to what is genuinely needed to provide a safe, compliant, and enjoyable gaming environment for players in the Philippines.
Your personal data is used primarily to create and manage your merryph link account, verify your identity, and process financial transactions in compliance with Philippine law. We use your contact details to send important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited promotional messages without your consent. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and ensure that our casino, live casino, sports, and betting services run smoothly on both desktop and mobile devices. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience for Filipino players. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.
merryph link may share your personal information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners — all of whom are bound by strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when required by law or when necessary to protect the rights and safety of our users and the platform. In the event of a business restructuring or transfer of ownership, your data may be transferred as part of that process, and you will be notified in advance. We do not share your data with advertising networks or data brokers. Any third party that receives your data is required to handle it in accordance with applicable Philippine data protection standards, including the Data Privacy Act of 2012 (Republic Act No. 10173).
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, anti-money laundering regulations, and our internal compliance obligations. Transaction records and identity verification documents are typically kept for a minimum of five years following account closure to satisfy regulatory requirements. Data that is no longer needed for any legal or operational purpose is securely deleted or anonymised in accordance with our data lifecycle policy. Your data is stored on secure servers with access restricted to authorised personnel only, and we apply industry-standard encryption to protect data both in transit and at rest. If you wish to request deletion of your account and associated data, you may do so subject to any outstanding legal retention obligations.
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and to access a copy of the information we hold about you at any time. You may request corrections to inaccurate or outdated personal data, and we will process such requests promptly. You have the right to object to the processing of your data in certain circumstances, and to request that we restrict or erase your data where there is no overriding legal basis for continued processing. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to us using the contact details provided on this platform, and we will respond within the timeframe required by applicable law.
merryph link uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions on both mobile and desktop devices. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting core functionality such as account access and game loading. We may also use analytics cookies to understand how players navigate the platform so we can improve the layout, speed, and content of our casino, live casino, sports, and betting sections. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit your experience on the platform. We do not use cookies to track your activity on third-party websites or to build advertising profiles.
We may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine law, or industry best practices. When material changes are made, we will update the effective date at the top of this page and, where practicable, notify registered users through the platform. Your continued use of merryph link after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your data is being handled. For related policies, please also review our Terms and Conditions and Responsible Gaming guidelines.
If you have questions about how merryph link handles your personal data, visit our FAQ page for quick answers. You can also review our Terms and Conditions and Responsible Gaming policy for more information about how we operate. Ready to get started? Create your account or log in to access the full platform.